"The fact that we can be sure of the quality of the service provided by everyone involved contributes to our peace of mind when it comes to shipping the instruments we manufacture. STERNE keeps us informed proactively at every logistical stage, and I have a dedicated contact person who doesn't wait for me to ask for the information before giving it to me. It's nice to know that such a human chain, with trusted service providers, is mobilising for our machines."

"When we were faced with this emergency situation requiring the immediate delivery of essential parts for our production and called on your services, your team immediately understood the critical aspect of our request and demonstrated great responsiveness and reliability. The proactive feedback from your agent to our teams on site enabled us to follow the progress of the mission step by step, until we received our parts. In the end, we were able to avoid a line stoppage, which was a real relief."

"STERNE was able to offer us the quickest and most appropriate solution to our emergency: the delivery of a spare part to an aircraft undergoing maintenance scheduled for a flight a few hours later. Obviously, the part in question was on the other side of the world... but the STERNE teams immediately set up a hand-carry and 26 hours later the part was in the hands of the technicians on site. In short, it doesn't get any quicker than that! "