"With a network of around 2,000 branches in France, our challenge was to achieve standardised management of circuits and procedures. To be able to guarantee a uniform process, automate production monitoring and improve processing efficiency. By entrusting the transport and digitisation of our flows to the STERNE Group, documents are collected, delivered and processed overnight on their platforms. As a result, our employees have access to the documents in their tools as soon as they start work the next morning. In 2021, 15 million sheets of paper will have been entrusted to the STERNE Group for digitisation.

"With the deployment of the STERNE Group's logistics services, we have found a good response to the challenges we had set ourselves in terms of carbon footprint and adherence to Crédit Agricole SA's national model. I'm dealing with competent people both at management level and in the field, with a real understanding of the challenges facing our businesses. On the operational side, the use of RFID and tracking on all parcels, even for marginal transport, is a real plus for our organisation. "

"In 2018, we launched a study to pool the mail delivery service at regional level. The shuttles between our organisations and the regional scanning centres were subject to strict constraints: collection on D and delivery on D+1 before 9am. Controlling delivery costs was one of our objectives. Thanks to the shared routes entrusted to STERNE, we have made savings of up to 40% on some of our routes. What's more, STERNE's network and tracking tools meet our flexibility and security requirements perfectly.